Shipping policy

1. Delivery Time

We ship orders all over Pakistan.
Estimated delivery times are as follows:

  • Major Cities: 2–4 working days

  • Other Cities / Towns: 3–6 working days

  • Remote Areas / Villages: 5–8 working days

Note: Delivery times may vary during holidays, sales, weather issues, or courier delays.

2. Shipping Charges

  • Standard Shipping Fee: Rs. 200 (nationwide)

  • Some items may have different shipping fees depending on weight or size.

  • Free shipping offers may apply during promotions or special events.

3. Order Processing

  • Orders are processed within 24 hours.

  • Orders placed after 6 PM are processed the next working day.

  • Orders are not processed on Sundays or public holidays.

4. Cash on Delivery (COD)

Cash on Delivery is available across Pakistan.
Please make sure your phone number is active so the courier can contact you.

5. Order Confirmation

Once your order is placed:

  • You will receive a confirmation message or email.

  • Our team may contact you to verify details before dispatch.

6. Tracking Information

After your order is shipped, you will receive:

  • Tracking number

  • Courier name
    This allows you to monitor your order until delivery.

7. Courier Partners

We ship through reliable courier services such as:

  • Leopards

  • TCS

  • M&P

  • PostEx

8. Failed Delivery

If the courier attempts delivery and the customer is unreachable or unavailable:

  • The package may be returned to us

  • Re-delivery will require an additional shipping fee

Please keep your phone available for courier calls.

9. Damaged or Missing Items

If your package arrives damaged or items are missing:

  • Contact us within 24 hours

  • Share unboxing video & pictures for verification
    We will resolve the issue quickly.

10. Contact Us

For any shipping-related questions or concerns:

Email: khurramgazdar123@gmail.com
Phone/WhatsApp: +92 301 2611824